Customer Support
Customer support for your KIDANET service is available 8 hours a day, 5 days a week. We are committed to providing our customers a new level of service.
Before picking up the phone and calling us, however, please feel free to look through the information in this section.
Here’s what you can do here:
Monday to Friday 8am – 10pm Mon – Friday
Sat - Sun & Public Holiday - 8am – 8pm
Want more options?
You can always just send us an email and we’ll respond within a day.
Before picking up the phone and calling us, however, please feel free to look through the information in this section.
Here’s what you can do here:
- Read the most frequently asked questions (FAQ) about KIDANET service
- Download and/or read the complete CONNECTION GUIDE to help you understand how your KIDANET equipment works.
- Learn how to CONFIGURE YOUR EMAIL and troubleshoot any problems you may be having.
Monday to Friday 8am – 10pm Mon – Friday
Sat - Sun & Public Holiday - 8am – 8pm
Want more options?
You can always just send us an email and we’ll respond within a day.